Community Manager

Boundary technologies is a consumer security hardware and software startup. Boundary aims to bring affordable, effective and pro-active home security to the masses via innovative, market leading technology products.

We require a Community Manager to support both our Marketing Manager and Support Manager with customer communications. Work as part of the marketing team to plan customer communications including product updates, new features and integrations. 

You will liaise with 3rd party software partners e.g. Amazon, Google and IFTTT. Drive customer loyalty and lifetime value, supporting Boundary's growth ambitions. Assist with database management, email marketing and social media community management.

 Your Skills:

  • Excellent written English 
  • Experience of planning and writing marketing communications 
  • Knowledge of CRM systems (ideally HubSpot) 
  • Knowledge of HelpDesk applications (ideal)
  • Business or Marketing Degree or equivalent HubSpot Certification (ideal)
  • Communications planning Liaise with external marketing partners
  • Customer email communications 
  • Social media community engagement 
  • Database segmentation and management 
  • Prepare required reports, and update customer accounts

Your Experience:

  • Business or Marketing Degree or equivalent HubSpot Certification (ideal)

 

Your Deliverables:

  • Communications planning Liaise with external marketing partners
  • Customer email communications 
  • Social media community engagement 
  • Database segmentation and management 
  • Prepare required reports, and update customer accounts

You should have:

  • Strong attention to detail
  • A can-do attitude
  • Ability to ‘wear several hats’

Additional Company Info & Job Perks:

  • Casual, egalitarian work environment
  • Casual dress code
  • Enhanced holidays
  • Opportunity for significant and rapid progression within the company for exceptional candidates who exhibit motivation and deliver
  • Competitive salary
  • EMI stock options

Boundary is currently working fully remotely. When government guidelines allow, we will once again move into office space. We expect that each member of the team spends one day a month in the office for all-hands meetings, with the rest of the month being flexible (you can choose to work from home or in the office).

Boundary technologies was founded in 2018 by technology entrepreneurs Robin Knox and Paul Walton in the response to a need for a cost effective and intelligent intruder alarm system. Previously, the two founders built and sold Edinburgh based software company intelligentpos to iZettle which was later acquired by PayPal.

It is important to Robin and Paul that, just like their previous company, Boundary is a fun place to work where everyone’s input is respected and valued. The casual working environment incorporates open channels of communication and operates in an extremely agile fashion with important decisions being made daily.

Or, know someone who would be a perfect fit? Let them know!

Edinburgh

EH1 3BG Edinburgh Directions [email protected] View page

Why work with us?

  • Casual dress code

    We don't believe in uniforms. Of course, there is plenty of swag available though!

  • EMI Stock Options for the whole team

    We believe that everyone should own a part of the company and help shape it's future.

  • Enhanced Holiday Allowances

    More than the UK statutory allowance - guaranteed!

Workplace & culture

It is important to Robin and Paul (Boundary co-founders) that, just like their previous company, Boundary is a fun place to work where everyone’s input is respected and valued. The casual working environment incorporates open channels of communication and operates in an extremely agile fashion with important decisions being made daily.

Already working at Boundary Technologies Ltd?

Let’s recruit together and find your next colleague.

email
@boundary.co.uk
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